Special Order items are non-returnable and non-refundable. Because they are made for you, special orders cannot be cancelled once the item is under production. Please be sure you have measured correctly and ordered the correct tartan before placing your order. In the rare case of manufacturing defects, please contact us ---your satisfaction with our products is important to us. Special circumstances receive special attention. If there is a problem with your order ,we will be happy to work with you. Under some circumstances we may except returns on a special order item. A 15% restocking fee will apply.
Methods of Payment
All online orders are processed in US Currency.
We accept all major credit cards and PayPal.
How do I place my order online?
- Browse or Search through the site until you find the item(s) you wish to purchase.
- Once you've added all the items that you wish to purchase, you can begin the Checkout Process.
- This process involves 5 steps; Enter Details, Confirm Delivery Information, Delivery/Billing Information (Summary), Enter Payment Details and Complete Your Order.
- You will then receive an order confirmation email.
Is the site secure?
Any personal information given to The Scottish Lion will be protected. Your information will not be disclosed to any third parties.
In order to protect customers to the fullest extent, The Scottish Lion does not store your credit card information at any time.
Added online security to protect your personal information from unauthorized use is provided by using advanced SSL (Secure Sockets Layer) encryption.
General Usage
The Scottish Lion centre does not collect data from anyone visiting general pages on our website. The only data that we collect is information that you agree to submit. From time to time we may gather and publish, either internally or externally, general usage figures and statistics.
Links
The Scottish Lion is not responsible for any sites that may link to our website. Nor can we be responsible for the content of sites that we link to. While we have taken every precaution to examine the content of linked websites, Scottish Lion is not responsible for the content of third party websites.
Pricing Errors
The Scottish Lion reserves the right to cancel any order for any reason. If a pricing error occurs we will fix the issue as soon as we are aware of the issue. As a small business we would hope our customers would understand this policy.
Products
All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available. Products and packaging are subject to change or substitution without prior notice. Every effort will be made to dispatch the items specified.
All product information and technical specs contained on the shop site are for guidance only, no responsibility can be taken for errors, typos or omissions
Website Images
We try to ensure that all images displayed on our website match the product as accurately as possible but cannot always guarantee an exact colour match to the product as displayed on your screen.
Receipts and Bills
We will e-mail you confirming that we have received your order. We will only contact you if your order can not be dispatched that day. You will receive a till receipt when the goods are delivered. Any mistakes in billing or receipts will be corrected as soon as possible.
Back Orders
If an item is out of stock we will email you to let you know we can't fulfil your order.
If we do not stock the product that you are looking for but we do stock the brand, there is a possibility that we may be able to order it in for you. In this situation, please email or phone us to discuss the availability.
SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS:
Scottish Lion (“We,” “Us,” “Our”) is offering a mobile messaging program (the “Program”), which you agree to use and participate in subject to these SMS/MMS Mobile Messaging Terms and Conditions, Our Terms of Use, Privacy Policy, and any other applicable terms and agreements related to your use of Our Program (the “Agreement”). By opting in to or participating in Our Program, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with Us through binding, individual-only arbitration, as detailed in the “Dispute Resolution” section below. This Agreement is limited to the Program and is not intended to modify other agreements that may govern the relationship between you and Us in other contexts.
Program Description: Without limiting the program's scope, users who opt into the program can expect to receive messages from us and others texting on our behalf concerning the marketing and sale of our goods, services, and events. Messages may include checkout reminders.
User Opt-In: The Program allows users to receive SMS/MMS mobile messages by affirmatively opting into the Program, such as by checking the box to sign up online or application-based enrollment forms. Regardless of the opt-in method, you utilised to join the Program, you agree that this Agreement applies to your participation in the Program. By participating in the Program, you agree to receive auto-dialled or prerecorded marketing mobile messages at the phone number associated with your opt-in, and you understand that consent is not required to purchase from us. While you consent to receive messages sent using an autodialer, the preceding shall not be interpreted to suggest or imply that any or all of our mobile messages are sent using an automatic telephone dialling system as defined by the Telephone Consumer Protection Act.
Message Cost and Frequency: Message and data rates may apply for each message sent or received in connection with Our Program. It is best to contact your wireless provider if you have questions regarding your data or text plan. Message frequency varies. The Program involves recurring mobile messages, and additional mobile messages may be sent periodically based on your interaction with us.
Support Instructions: For support regarding the Program, text “HELP” to the number you received messages from or email Us at info@scottishlion.com. Please note that requests to this email address are not an acceptable method of opting out of the program. Opt-outs must be submitted following the procedures set forth above.